Information on Coronavirus for Clients and Visitors

Updated May 11, 2020

If you think you have coronavirus (COVID-19) symptoms or have been in close contact with someone who has it, use this self-assessment to help determine if you need to seek further care.

Belleville and Quinte West Community Health Centre is actively screening for the coronavirus in person and over the phone for one-on-one appointments. This means that our staff will be asking you questions to ensure that we can effectively support and protect you, other clients, and our staff.

Please let us know if you

  1. Have any of the following symptoms – fever, cough, difficulty breathing, shortness of breath, sore throat, runny nose, fatigue, headaches, muscle aches, diarrhea, stomach pains
  2. Have returned from travel outside of Canada in the last 14 days
  3. Had any contact with someone who has been diagnosed with COVID-19

Program Closures or Changes

We have taken steps to close or limit some programs and services as follows:

  • We are closed at 4:30pm daily – no evening clinics
  • All in-person group programs and activities are suspended until further notice. Some programs are available virtually.
  • Dental Clinic is open with limited number of appointments available
  • Outreach programs have changed to phone appointments
  • On-site visits are being limited to those that are necessary. Clients will be pre-screened on the phone. Clients on-site will be required to wear a mask.
  • We are trying maintain continuity of care for primary care clients and will be conducting telephone appointments as much as possible

If you are worried you might have COVID-19

You can call

  • Telehealth Ontario
    1-866-797-0000
    Open 24 hrs/day, 7 days/week
  • Public Health Hastings Prince Edward
    613-966-5500
    Open Monday – Friday, 8:30am – 6:30pm                                                                                       
    Open Saturday – Sunday, 8:30am – 4:30pm

More Information